Terms and Conditions

Please read these terms and conditions carefully before submitting your sell order 
from our site. You should understand that by submitting an order, you agree to be 
bound by these terms and conditions and our terms of use. 
You should print and keep a copy of these terms and conditions and the terms of 
use for future reference. 
How The Contract Is Formed Between You And 
Us 
Our site is only intended for use by people registered with us and resident in Great 
Britain and Northern Ireland. At our complete discretion we may accept or reject 
orders from people outside of these territories. 
Your contract with us will be formed when we receive your sell order. It will 
incorporate these terms and conditions and our terms of use. Please click on the 
"How It Works" page for more information. 
You must own all rights, title and interests in any phone(s) that you send to us. 
Ownership of the phone(s) will pass to us when we receive the phones, in 
accordance with these terms and conditions, and we have dispatched payment to 
you, when, hence, a contract will be formed. 
The contract between you and us is binding on you and us and on our respective 
successors and assigns. 
You may not transfer, assign, charge or otherwise dispose of a contract, or any of 
your rights or obligations arising under it, without our prior written consent. 
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or 
any of our rights or obligations arising under it, at any time during the term of the 
contract. 
You may cancel the contract with us at any time up to the time when you send us the 
phone ("cooling-off period"), providing: 
 the contract was negotiated and concluded exclusively by means of distance 
communication (including, but not limited to, telephone, letter, fax or email); and 
 you are a natural person acting outside the purposes of any business. 
When cancelling during the cooling-off period, you need not give us any reason for 
cancelling the contract, nor will you have to pay any administration charges. 
To cancel the contract you must notify us in writing. 

Other than if the phone does not meet our terms and conditions (see below), this 
contract cannot be cancelled after you have sent your phone(s) to us (outside the 
"cooling-off period"). 
PLEASE ENSURE THAT YOU ARE HAPPY TO SEND THE PHONE TO US AND THAT 
IT IS WITHIN YOUR RIGHTS TO DO SO. 
Consumers 
By placing an order through our site, you warrant that: 
 You are resident in Great Britain or Northern Ireland; and 
 You are accessing our site from that country; and 
 You are legally capable of entering into a binding contract; and 
 You are at least 18 years old; or 
 If you are under 18 years of age, that you have obtained your parent's or 
guardian's consent to sell your phone to us for the sum indicated via our website. 
You and your parents or guardians release us of any liabilities or claims that may 
arise if you send the phone to us in breach of this warranty. 
If you deal as a consumer any provision of this contract which is of no effect to a 
consumer shall not apply. Your statutory rights are not affected by this contract. 
For the purposes of these terms and conditions, "consumer" means an individual 
who neither makes this contract in the course of a business, nor holds himself out as 
doing so, as defined by the Unfair Contract Terms Act 1977. 
Businesses 
By placing an order through our site, you warrant that: 
 You are authorised to act on behalf of the registered business; and 
 You are based in Great Britain or Northern Ireland; and 
 You are accessing our site from that country; and 
 You are legally capable of entering into a binding contract. 
Phones and Devices 
Each mobile phone or device sold should match the make and model in the sale 
order and meet the following conditions: 
Good 
Each device should: 
 Be fully functional* 

 Be in good condition (may have moderate wear and tear – no cracks, chips, 
dents, deep scratches or engraving) 
 Have no defects in screen (no pixel damage, defects or discolouration in LCD) 
 Include its battery and back cover (charger not required) 
 Have healthy battery (battery health must be 80% or greater) 
 Not have bent housing 
 Not be water-damaged (water indicators must not be red) 
*Must turn on and off, with all buttons and ports undamaged and working. All features such as 
Making calls, Wi-Fi, Camera, Video, etc must work. Operating system (software) must be fully 
working. Screen and touchscreen must fully work. Battery capacity must be very good. 
Poor 
Each device should: 
 Be fully functional* 
 Have no major damage (may have heavy wear and tear such as deep scratches, 
marks and small cracks, chips or dents - glass must not be shattered or bits 
missing) 
 Have no major defects in screen (may have very small pixel damage, minor 
defects or light discolouration in LCD) 
 Include its battery and back cover (charger not required) 
 Have decent health battery (battery health must be 70% or greater) 
 Not have bent housing 
 Not be water-damaged (water indicators must not be red) 
*Must turn on and off, with all buttons and ports undamaged and working. All features such as 
Making calls, Wi-Fi, Camera, Video, etc must work. Operating system (software) must be fully 
working. Screen and touchscreen must fully work (even if damaged). Battery capacity must be good. 
Faulty 
Each device should: 
 Power on (screen must switch on and not be blank) 
 Include its battery (charger not required) 
 Be intact (not crushed or snapped in half) 
 Not have bent housing 
 Not have any missing parts or components 
Faulty examples: Water damaged, Shattered touchscreen, Major defect in screen, 
Faulty operating system, Faulty camera, Faulty touchscreen, Faulty Wi-Fi, Poor battery 
capacity, Faulty charging port, etc. 
Dead 
Each device should: 

 Include its battery (charger not required) 
 Be intact (not crushed or snapped in half) 
 Not have bent housing 
 Not have any missing parts or components 
Dead examples: No power on, Blank Screen. 
All devices must not be activation locked and must be deregistered from any 
associated accounts. All phones and devices must be on a UK network or not 
locked. Phones or devices locked to a foreign network will not be accepted. 
By submitting an order through our site you warrant that the phone(s) comply with 
these terms. 
If a phone fails to meet our terms and conditions we'll propose an adjusted price by 
email. If you choose to decline our new offer, we are happy to return the phone. We 
have the final decision on all phone values. Adjusted orders will be automatically 
processed for payment if you do not reply to our proposed offer email within 7 days. 
Please note: 
 We accept phone battery chargers and accessories. But, these do not increase 
the value of your order. We may not be able to return accessories or original 
packaging (box) if you request your phone to be returned. 
Data Risks and Precautions - Important 
Please remember that by sending your device to us, you agree to release us from all 
and any claims, losses or damages with respect to the device, any data stored or 
contained therein or on any media used in conjunction with the device (whether in 
the form of personal details, SMS, photos, games, songs or other data ("Data")). We 
accept no responsibility in relation to the security, protection, confidentiality or use 
of such data and it is your responsibility to ensure so far as practicable that Data is 
removed from the device prior to you sending it to us. 
Although in our experience the risk of Data left on your device being accessed by us 
or by any third party to whom we subsequently sell the device are very low, we draw 
to your attention the following points which will help you decide whether to accept 
the risk of selling us a device which may contain accessible Data. 
If your device is functional, we strongly advise that you delete all personal data from 
the device prior to sending it to us. Please use our free Mobile Data Delete Tool to 
obtain step-by-step instructions on how to delete personal data from your device. 
If your device is non-functional and has a "remote wipe" function, then we strongly 
advise that you attempt wiping the device prior to sending it to us. 
If your non-functional device cannot be data wiped but has a PIN lock (a password or 
combination which needs to be entered to access the phone when switched on) then 
this will block third party access and mean that anyone repairing the device will be 

required to return the phone to its factory settings, in the process wiping the Data 
held on the device. 
Please note it may not be possible to delete Data directly from a non-functioning 
device. If you send us a non-functioning device you are therefore accepting the risk 
that it may still contain Data which may be accessible to any person who repairs the 
phone. This may include third parties to whom we have sold the device for spare 
parts. 
Please note that while (as stated above) we do not accept any liability in respect of 
the security, protection, confidentiality or use of Data included on any device, as a 
matter of practice we do not transfer any device to any third party except on terms 
which require them to wipe that Data. 
Sim Card removal – Important 
You are responsible for cancelling any airtime contract linked to each device. We are 
not responsible for any call costs arising before, or after, receipt of your device, or 
arising from any other circumstances whatsoever. 
Please ensure you remove your SIM card before sending us your device. We accept 
no liability in the event that a SIM card is sent with a device and charges are then 
incurred. You shall continue to be responsible for such charges. Any SIM cards 
received by us are non-returnable. 
Lost or Stolen Mobile Phones and Devices 
Selling a mobile phone or device which you do not own may amount to a criminal 
offence. Mazuma Mobile support and adhere to the 'Stop Stolen Mobiles Being 
Recycled' code of practice set by the Home Office and the National Mobile Phone 
Crime Unit. 
We will check the IMEI/Serial number of all mobile phones and devices received on 
the CheckMEND (www.checkmend.com) database of lost and stolen property 
records to ensure no lost or stolen items are purchased. 
If a mobile phone or device is found to have a record that indicates it has been lost 
or stolen or we become aware of any other issue relating to its ownership, we will 
notify the seller by email and quarantine the mobile phone or device for an initial 
period of 28 days ("the Quarantine Period"). Payment for the mobile phone or device 
will be withheld by us until the CheckMEND record does not show the mobile phone 
as stolen or lost. 
In such circumstances you will be required to contact CheckMEND to prove that you 
are the rightful owner of the mobile phone or device and have the lost or stolen 
records associated with it cleared within the Quarantine Period and/or resolve any 
other issue relating to its ownership. 

If during the Quarantine Period the mobile phone or device is cleared on the 
CheckMEND database and any other issue relating to ownership of the same is 
resolved, your sale will be processed and paid for as normal. 
However, where the mobile phone or device is not cleared on CheckMEND within the 
Quarantine Period, we will be required by law to hold onto the mobile phone or 
device, pass it to the Police or other law enforcement body or dispose of it, and by 
entering into this contract, you expressly agree to this action. You will not receive any 
payment if such steps are taken. 
UK legislation states that we cannot under any circumstances return or pay for a 
mobile phone or device which is lost, stolen or recorded as such unless endorsed in 
writing by CheckMEND and by such you agree to pay any return costs involved. 
If you have received payment from us for a mobile phone or device which we 
subsequently become aware of an issue relating to ownership, you agree to 
immediately reimburse us in full, within 3 business days following a written request 
by us, for any such payment pending an investigation by us or any law enforcement 
body into ownership of the device or mobile phone. 
We shall be entitled to set-off any sums properly due and owing to us under any 
contract made between you and us incorporating these terms and conditions 
against any sums owed by us to you under the same or any other contract between 
us. We will inform you in writing of any set-off carried out by us pursuant to this 
provision. 
If we at any time become aware of any issues relating to the ownership of the mobile 
phone or device, you agree to co-operate with us fully with a view to resolving the 
issues. You may also be contacted by the Police and/or other law enforcement 
authorities. 
We may disclose seller details to the Police or other authorised bodies (such as, but 
not limited to, network operators and insurance companies) for the purpose of 
investigating or preventing a crime. By entering into this contract you agree to us 
supplying data to the police or other authorised bodies for the purpose of the 
prevention and detection of crime, arrest and prosecution of offenders or for the 
recovery of stolen property. 
Pricing 
Prices offered on our website are subject to change at any time without notice. 
All prices include VAT (or other applicable tax). 
When your order has been placed, the prices quoted are guaranteed for 14 days from 
the 'Order Approved' date. (This is the date on which we send you a confirmation 
letter and Freepost bag.) If your phones are received after 14 days from the 'Order 
Approved' date, the up-dated, current prices will apply. This could be disappointing - 
so to help you, we'll send a reminder email during the 14 day guarantee period. 

Postage & Packaging. 
Phones and devices must be packaged in accordance with our packaging 
instructions to ensure safe and successful delivery to us. 
Unfortunately, other than when we arrange courier collection, we do not accept 
responsibility for non-delivery of phones or damage in transit. We therefore 
recommend that you send any high value units via registered post to ensure 
successful delivery. 
Registered deliveries should be sent to us at Cash4mobile Ltd. headquarters: 
Cash4mobile Ltd., 2A Silver Street, Kings Heath, Birmingham, B14 7QU 
Payments 
We offer an option of cheque, bank transfer or cash payment(only available in store). 
You will be required to select a payment option when placing each online sell order. 
Unfortunately, this payment option cannot be changed once the order is placed. 
When we receive your sale items, we will check that the sale is complete, and that it 
meets our terms and conditions. Providing it does, we will post/make payment to 
you, by cheque, bank transfer or cash, on the same day of receipt (Monday to Friday, 
excluding public holidays). Same day payment does not apply to sale items received 
after 2pm (most are) and in events that are out of our control. 
Cheque payments 
Cheque payments can only be made to the name and address given when you 
register. 
If you have damaged your cheque, you can have it reissued, free of charge, by 
posting us a written request and including the damaged cheque or voucher to the 
following address: 
Cash4mobile Ltd., 2a Silver Street, Kings Heath, Birmingham B14 7QU 
If the damaged cheque or voucher is not received by us, a cancelation fee will apply 
and will be deducted from the re-issued cheque value. 
If you have lost your cheque, you can request for it to be cancelled and re-issued. A 
cancellation fee will apply and will be deducted from the re-issued cheque value. 
Bank Transfer payments 
Bank Transfer payments can only be made to the account details given when placing 
the online order. We cannot, under any circumstances, recall or reissue bank transfer 
payments once they have been made. 

Events Outside Of Our Control 
We will not be liable or responsible for any failure to perform, or delay in 
performance of, any of our obligations under a contract that is caused by events 
outside our reasonable control or due to our compliance with any applicable laws or 
regulations.